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How to instruct us
We will need the following details:
- Your telephone number and email
- Insurer and type of policy
- Any policy warranties
- Insured and their address
- Insured's contact details for access
- Address of incident
- Date of incident
- Brief details of incident
- Purpose of investigation
- Type of report required
We will check that we have not been instructed by another party and confirm your instructions by email.
Service Standards
We aim to:
- Be available 24 hours a day and acknowledge your instructions by email
- Be on site the same day (within 3 hours travelling time of Glasgow)
- Tell you when we will be there
- Contact the Insured to advise of our attendance
- Be there on time or advise of delay
- Advise you by telephone of our findings each day we are on site
- Submit written reports timeously
- Be courteous in all dealings with witnesses
- Agree all additional work with you before undertaking it
- Be impartial in our conclusions
- Keep costs to a minimum
- Conduct our investigations in accordance with best practice and our quality procedures.
Summary Reports - Are designed to report investigations where there is little or no prospect of recovery or repudiation.
Full reports - Are prepared into major losses or for submission to court.
IFIC has a team of highly experienced investigators:
- Dr James Lygate - Principal Investigator
- Dr Frank Rushbrook - Principal Advisor
- Dr Fred Ashmore - Senior Investigator
- Mr Stephen Brooker - Senior Investigator
- Mr Frank Duffy - Senior Investigator
- Mr Douglas Grant - Senior Investigator
- Mr Lee Masson - Senior Investigator
- Mr Ian Thomson - Senior Investigator
- Dr David Elliott - Senior Consultant
Senior office staff
Our investigative approach
Where detailed scientific analysis is needed, we will instruct internationally recognised and accredited forensic laboratories.
Our investigative approach was developed by Dr Frank Rushbrook CBE, the world renowned investigator of land and marine fires. His globally recognised professionalism and integrity are reflected in the firm's ethos.
Our investigators are experienced Expert Witnesses who have represented the insured, and their insurers, in successful court cases around the world including the USA.
"Covering the world to prevent, control and investigate fires and explosions"
International Fire Investigators and Consultants (IFIC) is Scotland's leading fire investigation firm. From our offices in Glasgow we serve an extensive international network of clients, travelling the world to investigate fires and explosions in commercial, industrial and marine environments.
Our robust scientific approach and rapid response is backed by a management system for handling cases which is accredited by Lloyd's Register to ISO 9001.
IFIC's investigators are experienced competent professionals, accustomed to gathering evidence for submission to court.
Our clients include: international insurers of property and liability risks, Protection and Indemnity Clubs, loss adjusters and solicitors acting for insurers, ship owners and managers, manufacturing businesses and the Fire Service.
Contact us
Tel: +44(0) 141 639 6611, Fax: +44(0)870 134 0539
Company Number: SC289747
VAT Reg Number: 865 9210 02